SiL Training Centre
Virtual assistant for C-FOR apprentices
The introduction of C-Bot has enabled the Centre de Formation des Services Industriels de Lausanne (C-FOR) to transform the way it supports its apprentices. Designed to answer the most frequently asked questions about the rules of life in a company (working hours, holidays, access requests, etc.), C-Bot significantly reduces the workload of the instructors and supports the students. C-Bot offers 24/7 assistance, simplifying the (sometimes complex) rules and guiding new students through their daily professional lives. It becomes the reference for instant answers, leaving trainers to concentrate on coaching and teaching.
| Date | since 2024 |
| Solution | internal website |
| Domain | vocational training, administrative support |
| Objective | support apprentices, lighten the load on trainers |
“Excellent collaboration with Deeplink, the project was implemented quickly, agilely and efficiently. Deeplink understood the customer’s real needs. Many thanks for the professionalism.”
Mr Stéphane Candaux
Head of the C-FOR training centre – Head of division
Key points:
- Reduced operational workload for trainers
- Simplification of regulations for apprentices
- 24/7 support for young people
- Immediate response via C-Bot
- Source of additional information